Privacy Law & Third Party Requests

Under the Privacy Act 1988 (the Privacy Act), Retailers (Retailers or you) are generally legally required to protect and manage ‘personal information’ in accordance with a set of detailed rules called the Australian Privacy Principles (or APPs) which form part of the Privacy Act.

The Online Alcohol Sale and Delivery Code of Conduct (the Code) has a number of principles which require Retailers to carefully consider how they deal with personal information to comply with their obligations under the Code. If you do not handle personal information in the correct way you may be in breach of the Privacy Act as well as your obligations under Code.

This Privacy Guide is designed to:

  • help Retailers gain a basic understanding of key concepts under the Privacy Act and key requirements under the APPs; and
  • give Retailers practical guidance regarding how to handle privacy issues when complying with the Self-Exclusion and Third-Party Review Request obligations under the Code.

This Privacy Guide is of a very general nature only and is not a substitute for legal advice. The examples provided are to illustrate key concepts. They are not an endorsement of the specific steps any individual Retailer should take.

Obligations under the Privacy Act are extensive and complex. Retailers will need to carefully consider their specific facts and circumstances which apply to them in order to comply with both the Privacy Act and the Code. These steps may be very different depending on the size and scale of the Retailer and other individual factors.

Online Code Privacy Guide